Target Population: Management personnel
Group Size: Up
to 16 participants
Length of Program: Two
Days
Course Format: Highly
experiential ... "How-to" techniques ...
group and instructor feedback ... Actual work-related
situations
The Need
Employees are typically selected for
management positions because of their skills in a chosen
technical field. Unfortunately, because of a lack of management
skills, these people often fail to effectively lead and motivate
others.
Objectives
• To analyze the
role of manager and define its key functions
• To examine and practice core management skills: Effective
communication,
motivation, and coaching
• To increase awareness of one's own management style and how
it affects work relationships
Program Content
• Understanding management
behavior ... "best" and "worst" managers
• Effective communication: Listening to others and clearly communicating
your message
• Motivation: Job satisfaction and dissatisfaction ... practical
techniques to motivate employees
• Coaching: How to give feedback and get agreement with employees
to improve performance
• Developing an appropriate management style to get results in diverse
situations
• Action planning for continued skill development
BACK
TO Management
Development
