Target Population: Any
employee responsible for managing/supervising others
Group Size: Up
to 15 participants
Length
of Program: One
Day
Course
Format: Theory
and techniques,
Role plays, Feedback,
and Communication
drills
The Need
One of the most critical aspects of
supervisor/subordinate relationships is the giving of positive,
negative, and goal-oriented feedback. Constructive criticism
is a must, but it often ends up damaging or ruining working
relationships.
Objectives
•To use feedback as a
motivational tool for coaching, developing, and inspiring
employees
•To master the art of constructive criticism, next step praising,
short-term and long-term
goal-setting, and employee counseling
•To improve communication channels between supervisors and subordinates,
increasing
openness and motivational awareness
Program Content
• What motivates people;
what turns them off
• Motivational problems and their costs
• How to give constructive criticism: A step-by-step approach
• Praise that motivates . . . and inspires growth
• Goal-setting techniques: How to set goals that meet personal and
company needs
• Counseling for awareness and change
BACK
TO Management
and Team Development
